Hassle-Free Returns & Exchanges
Our Commitment to Your Satisfaction
At Vyra, we want you to love every product you purchase. If for any reason your order does not meet your expectations, our returns and exchanges process is designed to be simple, fast, and stress-free.
We handle every request with care, ensuring that your experience is as premium and effortless as the products themselves.
Easy Returns
If you are not completely satisfied with your purchase, eligible items can be returned within 14 days of delivery. To qualify, products must be:
-
In their original condition
-
Unworn and unused
-
In the original packaging
To initiate a return, please email us at support@vyraluxury.com or info@vyraluxury.com with your order number and details. Our team will guide you through the process.
Simple Exchanges
If you’d like to exchange an item for a different size, color, or product, simply contact us within 14 days of receiving your order. We will assist you in making the exchange quickly and conveniently, ensuring you get the perfect Vyra product.
Refunds
Once we receive your returned item and confirm it meets the return criteria, your refund will be processed promptly. Refunds are issued via the original payment method and typically appear within 5–7 business days.
Please note: shipping charges, if any, are non-refundable.
Damaged or Defective Items
While we take every precaution to ensure your items arrive in perfect condition, occasionally products may arrive damaged or defective.
If this occurs, please contact us within 7 days of delivery at support@vyraluxury.com or info@vyraluxury.com, and we will replace the item immediately.
Vyra Promise
At Vyra, your satisfaction is our highest priority. Our hassle-free returns and exchanges process ensures you can shop confidently, knowing that your experience will be simple, secure, and premium from start to finish.